Responsibilities:

- Design, implement, and manage Microsoft 365 environments and services.

- Monitor system performance, troubleshoot issues, and implement improvements.

- Manage user accounts, permissions, licenses, and security settings.

- Plan and execute migrations from legacy systems to Microsoft 365.

- Provide technical support and training to end-users.

- Develop and maintain documentation for system configurations and procedures.

- Collaborate with stakeholders to understand business requirements and deliver solutions.

Required Skills and Qualifications:

- Experience with Microsoft 365 technologies is highly preferred.

- Certifications in Microsoft 365 technologies are often preferred or required.

- Strong understanding of Microsoft 365 concepts, including identity management with Azure Active Directory, - - Exchange Online, OneDrive, SharePoint Online, Microsoft Teams, and hybrid scenarios.

- Ability to troubleshoot complex technical issues.

- Strong communication skills for collaborating with teams and users.

- Ability to create and maintain documentation for processes and solutions.

- Project management & Client management skills.

- Good communication and collaboration skills.