This role is to provide support to IT solution and application in terms of development mobile and web-based application, in order to support IT functions, satisfy customer needs, and ensure effective business operations aligning with goals, objectives, and policies

Key Responsibilities

· Provide support and facilitate development and implementation of IT solutions and applications for mobile and web-based applications to support organizational operations and satisfy customer needs effectively

· Support accumulation and analysis of customer needs and problems to develop solutions, and fill gaps in the current market

· Provide advice, installation, maintenance, and troubleshooting of software and other digital assets, to support and ensure IT solution and application for the organization

· Manage important data of IT solutions and applications to support the operations effectively and accurately

· Coordinate with customer service, quality analysts, and related functions, to create mutual understanding on expectations, processes, standards, and solutions in IT operations

· Keep up to date with new knowledge and technology related to IT solutions and applications to apply, support, and improve the performance of staff and the team

· Take care and advise IT solution and application support staff to ensure effective performance and promotion preparation

Minimum Qualifications

· Bachelor’s degree in related field

· Minimum of 0-2 years’ experience in any field

· Have strong computer skills especially in specific programs, software, and applications

· Have strong communication skill in both verbal and writing