Qualifications (Minimum requirements of education /experience /skills)

• Bachelor's Degree in Information system , Computer Science/Business Computer or Related field.

• Flexible amd able work on non office hours support and weekend when required.

• Strong communication skills with a customer-centric mindset.

• Good command skill in English will be an advantage.

Job scope & responsibilities

• 3-4+ years of experience in Application Support, troubleshooting application-related issues.

• Experience with AS/400, MS SQL is an advantage.

• Strong analytical, problem-solving, and troubleshooting skills.

• Interpersonal, presentation, communication, negotiations skills.

• Ability to build and maintain relationships with both internal and external Users.

• Create test cases and provide support in QA/SIT/UAT stage to validate application functionality before deployment.

• Prepare user manuals and related documentation.