Qualifications (Minimum requirements of education /experience /skills)
·       Bachelor's Degree in Information system , Computer Science/Business Computer or Related field.
·       Flexible amd able work on non office hours support and weekend when required.
·       Strong communication skills with a customer-centric mindset.
·       Good command skill in English will be an advantage.  

Job scope & responsibilities
·       3-4+ years of experience in Application Support, troubleshooting application-related issues.
·       Experience with AS/400, MS SQL is an advantage.
·       Strong analytical, problem-solving, and troubleshooting skills.
·       Interpersonal, presentation, communication, negotiations skills.
·       Ability to build and maintain relationships with both internal and external Users.
·       Create test cases and provide support in QA/SIT/UAT stage to validate application functionality before deployment.
·       Prepare user manuals and related documentation.